Oooohhhh.... Turbo!
So I just got off the phone with a very nice service rep from Time Warner Cable named Dawn. Originally I called to remove some features from my account because I just lost my roommate and doubt that they're going to be used any more. I explained to her what was going on and she said "Let me see if I can save you some money." To which I responded "sure, thanks!" She came back with a quote that was about $30 less than I had been previously been paying. Half of that was the removal of HBO. I mentioned that I had been thinking about upgrading to RoadRunner Turbo (10mBit). She offered to check and see if the advertised speeds were actually being achieved in my neck of the woods. She said that they were, but at times they may be slower due to network congestion. This was the answer I was expecting.
I gave her the go-ahead and she began to click and type away. At the same time I was running back to back tests at speedtest.net. Within moments the download speed went from 5974 kb/s to 9896 kb/s and the upload went from 489 kb/s to 974 kb/s. Sweet! Oh yeah, and she cut the cost from $54.95 to $39.95.
Thanks, Dawn. You rock!